Surveillance video showing the wrong time?
A recorder clock that is a few minutes or an hour off is one of the most common problems with surveillance footage. Here are the usual causes, how to measure the offset, and how to correct it on a copy.
The usual causes
- The clock was never set correctly when the DVR or camera was installed.
- Clock drift. Recorders without network time can drift by minutes a month.
- Daylight saving. Many recorders don’t change automatically, so footage is an hour off for half the year.
- UTC. Phones, action cameras and some exports store time in UTC, which looks hours off until it is converted.
- Copying or trimming. Exporting or editing a clip can replace its stored time with the time of the copy.
Measure and document the offset
- Compare the recorder’s clock with an accurate time source (a phone set to network time) when you collect the footage, and write down both, or photograph the recorder screen next to the phone.
- Note the difference (for example, “DVR is 7 minutes 40 seconds fast”) and whether daylight saving applies.
- Keep the original export untouched and record its SHA-256 fingerprint.
Correct it on a copy
In Video Stamp, choose Custom date & time and enter the corrected start time. Video Stamp writes a new copy with a running, corrected date and time and leaves the original as it was. Its optional report records both SHA-256 fingerprints and where the start time came from, so your correction can be checked.
For files that do carry a reliable time (phones, GoPro, DJI, camcorders and many .dav/.264 DVR exports), Video Stamp reads it automatically and handles UTC, daylight saving and midnight for you.
Common questions
Why is my DVR or NVR export showing the wrong time?
The recorder's clock was set wrong, drifted over time, or didn't change for daylight saving. Some exports also store time in UTC. The offset is usually constant, so it can be measured and documented.
Can I fix the time on a surveillance video?
Keep the original exactly as exported, and make a stamped copy with the corrected start time. Record what the offset was and how you measured it, so anyone can check your correction.
Does Video Stamp change the original file?
No. It always writes a new copy, and its optional report records SHA-256 fingerprints of the original and the copy.
See it on your own footage
The free trial is the full app with no time limit. Stamped copies carry a “TRIAL” watermark until you add a license ($79 per PC, or $299 for 5 PCs).
Windows 10 and 11 (64-bit). Questions? msimpson@914studiogroup.com